We have 2 full-time estimators who will inspect your vehicle to assess the amount of damage sustained.
An estimate is then prepared, and you are given a completion date and asked to sign authorization for repairs. The estimate is submitted to your insurance company via Internet link for their approval of the repairs to be completed.
Parts Are Ordered
Our on-site parts manager will order all the parts needed for the repair. We will also let you know if we can help save you money with aftermarket parts. Once parts arrive, the vehicle can be scheduled for repairs. Arrangements will be made with a car rental company if you need a rental.
Remove Damaged Parts
Parts will be removed, and a secondary inspection will determine if there is any damage that couldn't be detected initially. If more damages are found, a supplemental report will be completed and sent to your insurance company before any work is continued. Sometimes the insurance company sends an adjuster to review additional work. Once approved, any additional parts will be ordered, and an updated completion date will be given.
Body & Structural Repair
If necessary, your vehicle will be placed on unibody repair equipment. New panels will be prepared and installed. Priming, sealing, and corrosion protection
are added to the new parts. All work is inspected and tested before moving to the next station. Once the repairs are signed off, the vehicle will head to the
First, your vehicle will be pressure washed and chemically cleaned. Next, it is prepped, primed, sanded, and sealed. The last stage before entering the paint booth is taping and masking around the area to be painted, which will protect the parts of the vehicle that will not need painting. Any dust particles will be removed so as not to interfere with the paint process. The vehicle is now ready to undergo multi-step refinishing using an acrylic urethane paint system.
The Finishing Touches
Parts are reassembled, and the vehicle is realigned and checked for proper operation. The vehicle is then sent to our full detailing shop for any extra touch-ups. Finally, the vehicle is inspected and taken for a test drive. After it checks out, you will be notified, and a time is set for picking up your finished vehicle.